Terms & Conditions
Codes of practice
We follow the codes of conduct and good practice set up by the Institute of Fundraising UK, EUConsult, the Association of Fundraising Consultants (AFC), the Association of Chief Executives (ACEVO), Association of Professional Fundraisers (APF) and are registered as a supplier by the Fundraising Regulator. And of course, we follow the law relating to fundraising within the Charities Acts.
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We only carry out fundraising consultancy for organisations whose goals we wholeheartedly support. And we never do any kind of fundraising that would cause supporters or the public to think less of our clients.
While we don’t guarantee to reach certain income targets, we can run a feasibility study to see how much income an appeal is likely to generate. We don’t handle any cash, cheques or other forms of donation. All donations go directly to the client.
We only employ trained consultants who have extensive and relevant fundraising experience.
We’re not able to offer free consultancy to any organisation, but our fees are always fair and reasonable. We can charge based on individual projects, or on a monthly retainer. We can also quote a daily or monthly rate, based on the length of the contract. We don’t work on commission.
We may charge expenses, at cost, for travel, food and accommodation.
We invoice monthly, or once a project is completed. Payment is due within 30 days from the date of invoice.
IFC is an international fundraising and management consultancy, providing advice, hands-on support and research services for a wide range of charities and non-profit organizations around the world.
INFORMATION WE COLLECT FROM YOU
We may collect and process the following data:
· Details of your visits to our website and the pages that you access. This could include traffic data, location data, weblogs and other communication data.
· Personal information such as name, email address and location that you provide by filling in forms on our website, such as signing up for our newsletter or requesting further information.
· Information provided by you when you communicate with us for any reason.
INFORMATION WE COLLECT FROM PUBLICLY ACCESSIBLE SOURCES
IFC carries out research into potential donors for clients. This information comes entirely from publically accessible sources including:
· Internet searches
· Public registers of personal and corporate information
· Newspaper reports, supplements, magazine and journals
· Published directories and rich lists
· Online news archives
· Charity Commission website
We gather this information to provide services to not for profit and other fundraising organisations to assist them in their fundraising, and relevant elements of the information gathered are shared with these organisations.
In order to ensure relevance of the information, we also note interests including environment, health and disability, medicine, children and young people, international development, education, the arts, welfare, heritage, animal welfare, military, sport and other hobbies. Information regarded as sensitive data under the Data Protection Act will only be collected where that data has been directly revealed by the individual concerned (for example, in a media interview).
We will hold this data only as long as commercially relevant, which we define as 3 years after completing work with the client.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customer’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
USE OF YOUR INFORMATION
The information that we collect and store is used primarily to help us understand your needs and provide you with a better service. In particular, we may use that information in the following ways:
· To maintain accurate internal records
· To help us improve our products and services
· To provide you with information requested from us, relating to our products or services.
· To provide information on other products and services which we feel may be of interest to you.
· To meet our contractual commitments to you.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer, we will only contact you only when you have provided consent and only by those means you provided consent for.
STORING YOUR PERSONAL DATA
Data that is provided to us is stored on our secure servers. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.
DISCLOSING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe that any information we are holding on you is incorrect or incomplete, contact us as soon as possible at firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
THIRD PARTY LINKS
You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
CONTACT INFORMATION COMMISSIONERS OFFICE
You can contact the Information Commissioners Office if you have a problem. https://ico.org.uk
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How long we retain your data
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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
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Where we send your data
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